At Lilla Bageri, we want every customer to be confident and satisfied with their purchase. Our silicone baking molds are designed to bring convenience, creativity, and professional quality into your kitchen. However, we understand that sometimes circumstances may arise when you need to return an item or request a refund.

We accept returns on unused and undamaged products within 30 days of delivery. To qualify for a return, the product must remain in its original condition and packaging. Items that show signs of use, wear, or damage that occurred after delivery cannot be accepted back for hygienic and safety reasons.

Refunds are issued once the returned product is received and inspected. The refund will be processed to the original payment method used during checkout. Please note that shipping fees are non-refundable, and the cost of return shipping is the responsibility of the customer unless the return is due to a defect or error on our part.

If you receive a defective or incorrect product, we will gladly replace it at no additional cost. Our team carefully checks all items before shipment, but if an issue occurs during transport, we take full responsibility to ensure that you receive a proper replacement or a full refund.

Since we ship worldwide, please keep in mind that return times and shipping conditions may vary depending on your country. International customers should also be aware that customs duties or import taxes paid at delivery are non-refundable.

Our goal is to make the process simple, transparent, and fair. We believe that buying baking tools online should feel safe and worry-free, no matter where in the world you are located. By choosing Lilla Bageri, you can trust that your satisfaction is our highest priority, and we will always do our best to resolve any issue in a professional and timely manner.